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FREQUENTLY ASKED QUESTIONS
Quick answers on orders, sizing, shipping, and more.
ORDERS & SHIPPING
We ship from Los Angeles, California. Standard shipping takes 3-7 business days within the continental US. Express shipping (2-3 business days) is available at checkout. International orders typically take 7-14 business days depending on your location and customs processing.
Yes, we offer free standard shipping on US orders over $100. Once your order ships, you'll receive an email with your tracking number. You can also track your order by logging into your account.
Once your order ships, we'll send you an email with a tracking number. You can use this number to follow your package's journey. If you don't receive tracking info within 48 hours of your order, contact us at mom@drivewayparadise.com.
We ship to select countries worldwide. International shipping rates and delivery times vary by destination. You can check available destinations and rates at checkout. Please note that international customers are responsible for any duties, taxes, and customs fees.
RETURNS & EXCHANGES
We accept return requests within 30 days of receiving your item. Items must be unworn or unused, with tags, and in their original packaging. Visit our Shipping & Returns page for full details or email us at mom@drivewayparadise.com to start a return.
The fastest way to get a different size is to return the item you have. Once the return is accepted, we'll give you a credit to make a separate purchase on a new item. Contact us at mom@drivewayparadise.com to start a return.
To start a return, email us. On the condition your return meets our return criteria, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
PRODUCTS & SIZING
MINTY BOI is our signature performance fabric technology. It's a proprietary blend of 45% Mint Fiber (naturally cooling, reduces skin temperature), 45% Cotton (soft, breathable comfort), and 10% Spandex (4-way stretch for unrestricted movement). It keeps you cool, never smells, and has UV 50+ sun protection built right in.
Each product page has a detailed size chart. Our gear is designed with an athletic fit: not too tight, not too loose. If you're between sizes, we recommend sizing up for a more relaxed fit or sizing down for a more fitted look. Still unsure? Email us at mom@drivewayparadise.com and we'll help you find the right fit.
Machine wash cold with like colors. Tumble dry low. Do not bleach or iron. Do not dry clean. MINTY BOI fabric is naturally anti-odor, so you don't need to wash it after every wear. That saves water and keeps the fabric performing longer.
Yes. Our MINTY BOI fabric uses natural mint fiber that requires less water to produce than conventional materials. The anti-odor properties mean fewer washes, saving water and energy over the life of each garment. We're continuously working to reduce our environmental footprint across everything we make.
JUICE AMBASSADOR PROGRAM
It's our community program for the pickup legends, weekend warriors, and backyard ballers who rep the Driveway Paradise lifestyle. Ambassadors get exclusive gear, early access to drops, and opportunities to be featured across our channels.
Apply through our Juice Ambassador page. Tell us about yourself, what you play, and why you belong. We're looking for authentic people who live the pickup lifestyle, not follower counts.
CONTACT
Email us at mom@drivewayparadise.com for any questions. You can also reach us on Instagram (@drivewayparadise), Facebook (Driveway Paradise), and TikTok (@drivewayparadise). We typically respond within 24-48 hours.
